AI-based Personalization in E-Commerce: Enhancing Customer Experience

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Prof. Robert Kumari

Abstract

Personalization is key to enhancing customer experience in e-commerce. This paper investigates AI-based personalization techniques, such as recommendation systems and dynamic pricing algorithms. By analyzing customer behavior data, we demonstrate how AI can deliver tailored shopping experiences, increase customer satisfaction, and boost sales. The study emphasizes the role of AI in driving growth in the e-commerce sector.

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AI-based Personalization in E-Commerce: Enhancing Customer Experience. (2023). Research-Gate Journal, 9(9). https://research-gate.in/index.php/Rgj/article/view/37
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How to Cite

AI-based Personalization in E-Commerce: Enhancing Customer Experience. (2023). Research-Gate Journal, 9(9). https://research-gate.in/index.php/Rgj/article/view/37

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